Sign in with your parent account and you land on the dashboard. If you have
more than one child on the plan, the switcher at the top of the sidebar moves
between them.
For each child you'll see:
Grade — set this yourself, it's a dropdown. New accounts start at a
default grade, so correcting it is worth doing on day one; it shapes what
they practice.
Their textbook or curriculum — changeable any time; this is what their
practice follows.
Completed problems — the running count.
Completed progress — how far through their current material they are.
AI interactions — how many times they asked the tutor for help. A high
number is not a bad sign; asking is how the tutor is meant to be used.
Practice time with the AI tutor — cumulative time actually spent working.
The Courses tab shows the actual practice content your child works
through, if you want to see the material itself.
How to read it
The number that predicts progress isn't the score — it's consistency.
Steady short sessions move the counts every week; occasional long ones mostly
don't. If completed progress hasn't moved in a while, look at practice time
first: it usually shows the practice simply isn't happening.
One more thing you get as a parent: if the tutor's safety systems flag
something concerning in your child's conversations, you're emailed
directly — see safety and privacy.
Updated 2026-08-20
Still need a hand?
Email the support team and we’ll get back to you, or book time with us to walk through it together.